Server use Joshordan Software reserves the right to refuse service and/or access to its servers to anyone. Joshordan Software does not allow any of the following content to be stored on its servers: Adult material - includes all pornography, erotic images, or otherwise lewd or obscene content. Excessive download content or non-linked content. Refusal of service based on content matching either of these two criteria is entirely at the discretion of Joshordan Software. Joshordan Software reserves the right to move your data to a different server with no previous notice. Reselling of Services All accounts other than our Reseller account are to be used by the primary owner only, and do not allow the holders to resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads. Unlimited use policy High bandwidth usage: Joshordan Software offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, Joshordan Software may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, Joshordan Software reserves the right to impose the High Resource User Policy for the consideration of all customers. Database Usage If you exceed the limits on our database products (MS SQL and MySQL) then we will automatically charge you for the additional space you use at our current prices. For example if you have a 150MB database and 200MB is in use at any point during a month then we will charge for the extra 50MB (currently £15 for MSSQL) in that month. High resource use policy Resources are defined as bandwidth, processor utilization or disk space. Joshordan Software may implement the following policy to its sole discretion: When a website is found to be monopolising the resources available Joshordan Software reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Joshordan Software continues hosting the website for an additional fee. Uploads via scripting languages We limit uploads made via scripting languages - including PHP, ASP and ASP.NET. Uploads made using PHP are limited to 20MB per file. Payment policies All accounts are set up on a prepay basis. Although Joshordan Software reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Payment is due every 30 or 365 days, following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given. All payment is in UK sterling, and all prices are displayed ex VAT unless stated otherwise. Your personal details Please note that whilst your email is primarily used for billing purposes, Joshordan Software reserves the right to email you information about enhancements to our systems and product offerings. You can unsubscribe from marketing communications within your Joshordan Software control panel. We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that Joshordan Software may use for the purposes of delivering specific services to you (e.g. customer support). Cancellation and refunds Joshordan Software reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes Joshordan Software' terms of service a refund will not be issued in the event of a cancellation. Indemnification Customer agrees that it shall defend, indemnify, save and hold Joshordan Software harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Joshordan Software, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Joshordan Software against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Joshordan Software' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Joshordan Software' server. Disclaimer Joshordan Software will not be responsible for any damages your business may suffer. Joshordan Software makes no warranties of any kind, expressed or implied for services we provide. Joshordan Software does not back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, Joshordan Software cannot guarantee to be able to replace lost data. Joshordan Software disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Joshordan Software and its employees. Joshordan Software reserves the right to revise its policies at any time. Please note: by signing up for any of our services you agree to be bound by all Joshordan Software terms and conditions.